Last updated: September 2026
 

To Have & To Hope (“TH&TH”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us through our enquiry form.
 

Information we collect

When you submit an enquiry through our website, we may collect:

• Your name
• Your email address
• Your wedding date
• Your wedding venue or location
• Details about your wedding and the content you are interested in
• How you heard about To Have & To Hope

We may also collect basic technical information about your visit to our website through cookies and similar technologies.
 

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Contact you about your wedding and content requirements
• Understand your wedding plans and how we may be able to help
• Manage and communicate with you about a potential booking
• Understand how people discover To Have & To Hope and improve our marketing
• Improve our website and services
• Meet any legal or regulatory requirements

We will only use your personal information where we have a lawful basis to do so under applicable data protection law. This may include taking steps at your request before entering into a contract, fulfilling a contract with you, complying with a legal obligation, or pursuing our legitimate interests as a business.
 

How your information is stored

Our website is hosted by Wix and our enquiry form is provided through Wix. Information submitted through the form is processed and stored using Wix's systems.

We take reasonable steps to protect your personal information and prevent it from being lost, misused, accessed or disclosed without authorisation.
 

Who we share your information with

We do not sell or rent your personal information.

Your information may be processed by Wix as our website and form provider. We may also use other trusted service providers where necessary to operate our business and communicate with you.

We will only share your information where it is necessary for the operation of our business, where we are legally required to do so, or where we otherwise have a lawful basis for doing so.
 

How long we keep your information

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected.

If you make an enquiry but do not book with us, we may retain your details for a reasonable period so that we can manage our records and any follow up communication. We will securely delete or anonymise your information when it is no longer required.

If you become a client, we may retain relevant information for longer where necessary to provide our services, maintain business records or meet legal and accounting requirements.
 

Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve your experience.

Some cookies may be placed by third party services used by Wix or integrated into our website.

Where required by law, we will ask for your consent before using non essential cookies.
 

Your rights

Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these may include the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Withdraw consent where we are relying on consent to process your information
• Request that certain information is provided to you in a portable format

If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
 

Contact

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

To Have & To Hope
Email: tohaveandtohope@hotmail.com
 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.
 

The latest version will always be available on this page.